About Us

Welcome to Baxpaddle.

We make high-performance running apparel that goes the distance.

Responsibility is the intersection of sustainable choices with social and ethical practices.To be a fully responsible apparel brand is a constant, complex challenge. We operate in an industry that too often defaults to the status quo and contributes to the production of over 100 billion pieces of apparel a year, along with 92 million tons of textile waste.
We are a small, independent company manufacturing limited-run collections. We are far from perfect, but we hold ourselves accountable to continually improve how we treat people, planet, and products to build a better company and industry.

Our Run Everywhere Guarantee gives you the assurance and peace of mind to wear your Baxpaddle gear anywhere and everywhere. We are continually working on making the most durable, sustainable, and responsibly made running essentials that we can so that you can explore more, go further, and Run Everywhere in them.

Who We Are

Baxpaddle is operated as an independent online retail business. We are not a marketplace and we do not represent ourselves as any third-party designer, manufacturer, or brand unless clearly stated on a product page.

As an individual Shopify seller, our focus is simple: to provide customers with a clear, reliable, and transparent shopping experience. Every product we list is selected with attention to style, presentation, usability, and overall customer experience.

What We Offer

Our collection focuses on women’s fashion, including elegant dresses, evening-inspired styles, and refined pieces designed for different occasions.

We aim to offer products that are:
high-performance running apparel that goes the distance.

Clearly presented
Product pages include available details such as images, size information, color options, pricing, and shipping information where applicable.

Suitable for online shopping
We work to make our product pages easy to understand so customers can make informed purchase decisions before placing an order.

How We Process Orders

Orders placed through our website are reviewed, processed, and fulfilled according to our published Shipping Policy, Return & Refund Policy, and other store policies.

Depending on product availability and logistics requirements, orders may be handled through our trusted suppliers, fulfillment partners, or logistics service providers. This helps us process orders efficiently and provide tracking information after shipment.

Once an order is shipped, customers will receive a shipping confirmation email with tracking details when available.

Our Commitment

At Baxpaddle, we value honest product presentation, clear communication, and dependable customer support.

We are committed to:

Providing accurate product information
We work to keep product descriptions, prices, images, and availability as accurate as possible.

Offering clear policies
Customers can review our shipping, returns, refunds, privacy, and terms pages before purchasing.

Responding to customer inquiries
Customers can contact us if they have questions about products, orders, shipping, returns, or other store-related matters.

Protecting customer information
Our checkout is processed through Shopify and supported payment providers. We do not store full payment card details on our website.

Business Information

Store Name: Baxpaddle
Website: www.baxpaddle.com
Business Type: Independently operated online retail store
Primary Category: Running Apparel

Business Address:
3 Cardamine Parade
Stafford, ST16 1DR
United Kingdom

Customer Support Email:
hello@baxpaddle.com

Customer Support Phone:
+44 7957 430976

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Contact Us
For questions about your order, product information, shipping, returns, or general support, please contact us at:
Email: hello@baxpaddle.com
Phone: +44 7957 430976
Website: www.baxpaddle.com

Thank you for visiting Baxpaddle. We appreciate the opportunity to serve customers looking for elegant, refined, and occasion-ready fashion.